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Terms & Conditions

 Excerpt PLEASE READ CAREFULLY The purchase of any travel services offered by Iman Tours constitutes a contractual agreement between you and any person included under this reservation (hereinafter collectively referred to as “you,” “your,” “arranger,” “participant,” or “traveler(s)”) and Iman Tours, and represents your acceptance of terms & conditions set out in full on the website (the “Terms & Conditions” or “Terms of Use” on the “Iman Tours”). By signing below, you acknowledge that you have carefully read, understand, and agree to the Terms & Conditions prior to booking including, but not limited to, the specific provisions below. The Terms & Conditions are subject to change at any time. You are bound by such revisions and should therefore request the latest version of the Terms & Conditions from an authorized representative before booking. If you do not agree to these Terms & Conditions, please cancel your booking by written notification to Iman Tours (cancellation fees may apply). 

Return/Cancellation Policy :

After booking a package, all cancellation requests must be received by Iman Tours in writing. The traveler acknowledges and understands that Iman Tours LLC incurs significant expenses and losses if a traveler cancels a booking. The traveler expressly understands that the following cancellation fees will apply and be strictly adhered to by Iman Tours Corp: For any written cancellation received by Iman Tours LLC: (a) All cancelations will be subject to a mandatory cancelation fee of $1000 without exception, no matter the reason. (b) The remaining balance of payments made (all besides the cancelation fee of $1000) will be eligible for refund. (c) If a refund is requested after the traveler's airline ticket has been purchased, Iman Tours LLC will be able to refund all payments made besides the airline ticket and the cancelation fee ($1000) for the tour. (d) It is the traveler's responsibility to contact the airline directly for ticket refunds. Be advised that airlines have their own policies and procedure for refunds. Iman Tours LLC is not responsible for airline ticket refunds and/or contacting the airlines on the behalf of travelers. (e) All tours have unique deadlines for payments. All unfulfilled payments for tours will be subject to automatic cancelation by the tour's deadline. The traveler will then have to pay the mandatory cancelation fee of $1000 and request a refund for payments made.

 

These nonrefundable fees are put into effect because of the financial commitments made prior to the departure of the tour. 

 

Mandatory Negotiation, Mediation and Arbitration of disputes; Waiver of Jury Trial and Punitive Damages: In the event of any controversy or claim arising out of or relating to this contract, or the breach thereof, the parties hereto shall consult and negotiate with each other and, recognizing their mutual interests, attempt to reach a solution satisfactory to both parties. If they do not reach settlement within a period of 60 days, then either party may, by written notice to the other party, demand mediation in Columbus exclusively, before a mediator mutually agreed upon by the parties. If settlement is not reached within 60 days after service of a written demand for mediation, any unresolved controversy or claim arising out of or relating to this contract shall be finally resolved by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment upon the award rendered by the arbitrators may be entered in any court having jurisdiction. The arbitration will be conducted in the English language in the city of Columbus, Ohio in accordance with the United States Arbitration Act. There shall be three arbitrators, named in accordance with such rules. Except as may be required by law or to the minimum information necessary for entry of judgment, neither a party nor its representatives.

COVID-19 Airline Cancellation Policy:

Incase of an emergency cancellation (because of a failed COVID-19 test or travel restrictions) We provide airline insurance resources. However, it is upon the tourist to place insurance on their airline ticket. Failure to do so is entirely in the liability of the customer/tourist. 

Privacy Policy :

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (Iman-tours.com)

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.


    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.


Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including Credit & Debit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
 

We share your Personal Information with third parties to help us use your Personal Information, as described above. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
 

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


MINORS
The Site is not intended for individuals under the age of 18.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@iman-tours.com or by mail using the details provided below:

  202 N 22nd ave, Minneapolis, MN, 55411, United States

If any of these Terms & Conditions is in invalid or unenforceable, only the portions of the provisions deemed invalid or unenforceable will be struck out, and the remaining provisions will remain in force. Accessing or using this Website in any manner or booking any travel products or services through the Website or through our customer service agents, is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph. Headings are for reference purposes only. Notwithstanding any other provision contained herein, if Iman Tours does not act in relation to a breach by you or others of these Terms & Conditions, this does not waive Iman Tours right to act with respect to subsequent or similar breaches. This Agreement may be supplemented, amended, or modified only by the mutual agreement of the parties. No supplement, amendment, or modification of this Agreement shall be binding unless it is in writing and signed by all parties. No person, other than an authorized representative of Iman Tours by a document in writing, is authorized to vary, add, or waive any term or condition set forth in the preceding provisions. This Agreement shall be governed by the laws of the State of Ohio, without regard to the conflicts of law’s provisions therein. THIS IS AN EXCERPT ONLY. BY ACCEPTING TERMS & CONDITIONS ON OUR TOUR REGISTRATION PAGE OR CLICKING THE REGISTER BUTTON ON THE WEBSITE OR BY NOT CANCELING THE RESERVATION WITH Iman Tours, YOU, THE TRAVELER OR ARRANGER, CONFIRM THAT YOU HAVE READ AND AGREE TO THE ABOVE EXCERPT AND THE FULL TERMS & CONDITIONS ON THE WEBSITE. YOU ALSO ACKNOWLEDGE THAT YOU FULLY UNDERSTAND THE PACKAGE WHICH YOU ARE PURCHASING AND ALL TERMS & CONDITIONS THAT APPLY.

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